Fixed PS5 not connecting to WiFi 2022 (2023)

The PlayStation 5 has a list of internet connection issues, usually related to random disconnections, WiFI issues, and network errors. We also encountered these errors when configuring the PS5 and unlike many other hardware.

This console was recently released, so there aren't many authentic guides out there. Also, it took us a few hours to diagnose PS5 connection issues and find the right solutions. If you are also in the same loop of finding a solution to any of the issues listed above, make sure you apply these changes. Even if you are facing various issues mainly related to DualSense,head here.

PS5 Won't Connect to the Internet: How to Fix It

Check PlayStation Network status

Firstly, you need to make sure the PlayStation Network is working. This is not directly related to why the PS5 won't connect to Wi-Fi or randomly disconnects. However, it checks for the reason why you cannot sign in or may not be able to connect. PlayStation Network is not global; it is divided into regions; So you have to manually check if it is offline in your country. Once out of the way, follow the other troubleshooting methods.

1. Connect your PS5 to Wi-Fi.
2. more toWebsite da PlayStation Networkand check that all services are working.

   

3. If it doesn't, you should probably wait a few hours.

Connect the PS5 to the network with an Ethernet cable

The most important step that validates all issues is to use aCabo Ethernet. There's a lot at stake here; Once you connect your PS5 to the Internet using an Ethernet cable, it will ensure that the Internet is fine, the PS5 has no network-related hardware issues, and your Internet is also working fine. These three aspects of networking are highly dependent on how your PS5 performs when connected wirelessly. Also, see how you can do this by connecting your PS5 to the network using an Ethernet cable.

1. hello say einsCabo ethernet grandedepending on how far your router is from the PlayStation 5.
2. Connect one end of theEthernet um PS5and the second to the modem.
3. Once that's done, open your PS5 andClick Settings in the top right corner.
4. Then Network > Settings > Configure Internet Connection > Select Wired Lan 1 > Connect.
5. make sure you areAfter that, run an Internet connection test.More on that below.

Execute o teste da PlayStation Network

As well as noticing that your PS5 has successfully connected to the Internet. Now you need to check your internet and see if you have any faulty networks. The internet connection test feature on PS5 ensures that all necessary factors are validated including NAT type, network login, internet connection, IP address and speeds. You can run an internet connection test by following the steps below.

1. Click Settings > Network > Connection Status >internet connection test
2. It will take a while, but the results will be on your screen soon enough.

reset router

PS5 users often complain that they are unable to connect their console to the wireless internet. This is compounded by other issues such as B. Internet connection not showing up in settings and severe lags in multiplayer games. To fix all this at once, you need to reset the router afterwards. This will ensure that all possible factors that could be behind network issues on PS5 are fixed. For example, if you can't see your network on the PS5, it could be due to a hardware failure in the Control Panel, or even worse, the wireless connection is turned off in your router settings. Likewise, other factors will be completely restored to their default settings, allowing you to connect your PS5 wirelessly.

However, we would have shown you the steps on how to reset your internet router. This mainly involves different modems with unique methods that can vary. The most common way to reset a router is to hold the button over the reset text for 15 seconds. Once this is done you should be able to see a flicker in the modem lights and then it is a good idea to try connecting your PS5 wirelessly.

reset internet password

There is always irrefutable evidence that every time the internet password is changed, all connected devices are automatically wiped. That said, this could also be the case with PS5 Wi-Fi issues where users are unable to use the internet even if it was working a few days ago. All in all, the solution to this is remarkably simple. You will need to reconfirm your internet password, so go to PlayStation 5 Settings > Network > Forgot Internet Connection and reconnect with the correct password. Most commonly players wake up and when they start PS5. You have problems with no internet connection and this problem is confused with WiFi problems. Also, you need to ensure that no one in your household constantly changes the internet password as this would always result in disconnection.

Apply Router Signals Coming to PS5

Suppose you have analyzed that the PS5 works fine with an Ethernet cable. It now detects the possibility that there are minor issues with your Bluetooth connection. The problem boils down to three main causes. These include:

1. signal problem.
2. The router cannot provide a real WiFi connection.
3. Faulty PS5 won't connect wirelessly.

However, you must try all these three points. The first, which we call the signal problem, is straightforward.

All you have to do is move yourConnect the PS5 to the router and check if the signals appear on your console.Likewise, you can also move your router to the PS5 and make sure it shows the network. Please note that your Internet WiFi must be activated during this process. And to confirm, connect at least one device (mobile) to check if it works. If network signals appear after moving the console or router, then you may have this problem. Likewise, to fix the problem, get a WiFi booster or extender.

insidesecond scenario,And youThe router cannot provide WiFi connections.So it looks like you need to change it. This can be confirmed not only by the PS5, but also by another device. Usually this is not a common factor but usually users turn off WiFi from control panel. This step can be somewhat technical. So you need to contact your ISP and discuss your PS5 WiFi problem.

worst case scenarioit could be a faulty PS5 that can't identify WiFi.This is highly unlikely, and before proceeding, assume that a replacement is required. We recommend following all the steps below and fixing the internet. If your PS5 couldn't connect to WiFI, it's reasonable to assume that DualSense wouldn't work either.

Reboot PS5 and Router

Despite the fact that most of the fixes here are advanced and require some technical knowledge. There is also the method of resetting your router and PS5. This method will help you if you are facing WiFi or connection issues lately. The problem could, as we anticipate, be caused by the router or the PS5 itself. Typically these devices require an update and once done the settings will change. In addition, there can also be minor bugs that cause this problem and you can even fix this common issue which gets automatically fixed after a reboot.

Depending on your modem or internet router, reset it first and then do the same for the PS5.

Change DNS addresses

As mentioned above, changing your PS5's DNS addresses by accessing your network can also be a useful step in fixing PS5 Wi-Fi issue. This case study covers a situation where you are already connected to the Internet but cannot use it. Furthermore, it can also work when you are experiencing extremely slow internet speeds and constantly being disconnected. That said, you should know that sometimes DNS addresses can go wrong and your ISP is to blame. There are public DNS addresses like Google's that are easily accessible and work perfectly. See how you can do this.

1. Go back to Settings > Network > Settings.

   

2. click inConfigure Internet connectionand make sure Connect to the Internet is checked

   

3. Then click on your connected network > Advanced settings.

   

4. NowChange DNS settings from automatic to manualand then add this given value to bothPrimary and secondary DNA.

1. When finished, click Ok and dieThe Internet reconfigures your hotspot.

Switch between 2.4GHz and 5GHz WiFi connection

Although I initially said that the most common reason PS5 disconnects from WiFI is due to 2.4GHz internet. Now it seems that a handful of users agree that 2.4GHz seems to work better compared to 5.0GHz. Furthermore, we already know that the 2.4 GHz WiFi connection has better penetration and is considered a renowned technology for remote networks. The 5 GHz connection, on the other hand, is recommended for those who have the PlayStation 5 close to the router and want the highest possible speed. We compared this issue and according to user reports, the PS5 recently had a firmware update which continued to cause the issue on 5GHz connections.

If you can't understand the technical side, see what happens. The PlayStation 5 struggles to keep up with a 5GHz connection and this confirms an additional problem of constantly disconnecting when downloading games. Otherwise, it won't switch to 2.4GHz networks because it has already saved another network. This could also be the other way around, but for now you can fix constant disconnections by switching between 2.4GHz and 5GHz WiFi.

• OpenIdeasand click Network.
• NowProceed with the settingsand then "Connect to the Internet".
• turn aroundMouse over to your current networkand click the three selection buttons on Dualsense.
• To choosewifi frequency band, and change it to anyr 5 GHz ou 2,4 GHwith them Situation.
• Continueyour PS5 and test download speed and consistency.

More detailed troubleshooting via PlayStation Tool

Let's put aside all the things thatPlayStation repair and connectionIt's a great tool that can pinpoint your exact problem with its wide range of options. This can be extremely helpful in situations where you cannot relate your issue to this article or anyone else. PlayStation Fix and Connect provides a list of solutions, each containing specific issues. In addition, you can also check whether you have followed the basic steps or not.

Get in touch with the PlayStation team

As well as trying to identify your issue via PlayStation Fix and Connect, you can also speak to a representative and discuss your issue in detail. This is relatively helpful as the PlayStation team is aware of the core issue and can suggest the most accurate solution for you. Please note that this is the latest version and you should try the fixes shown above.

Factory reset your PS5

The last and main method that can fix PS5 Wi-Fi problem is reset. We could have recommended this at the beginning of the article, but knowing the consequences of data loss and restarting finally did. However, data can be saved to an external or USB drive. Also, factory reset is the best option to restore all settings and fix WiFi related issues. Note that factory reset is only useful if there is a possibility that the console is having issues. This will not change or fix any external issues such as: B. your internet does not provide a WiFi connection or your router may be far from the console. On the other hand, it can fix network issues like latency errors, disconnects on 2.4GHz and 5GHz networks, failure to find a network, and more.

Factory resetting a PS5 is easy. Just close the console and quickly press the power button for 8 seconds. This will result in two beeps, which will take you to safe mode. During the process, connect your DualSense via a USB cable and click the PS button during the boot process. Then a list of options will appear and you should proceed with the factory reset.

remover

Despite being a newly released console, consumers generally don't expect many issues, but anyone who has consistently followed the PlayStation line will know that this is normal. The PlayStation 4, along with the higher-end Pro version, had similar issues, and a few years ago, the WiFi issue was common among PlayStation fans. Likewise, we don't think the PlayStation 5 has any hardware issues that could perpetuate its Wi-Fi issues. We only believe it to be firmware because it was pointed out during the reporting period. Most reports were shared after December 10th, which is the exact release date for version 20.02.-30.02.00. Also, the PS5 is known to have an issue with a 5GHz connection. We recommend correcting all of the above steps. they are guaranteed to solve your problem.